On 5th Jan 2017 My 12-year-old daughter and I placed an order with her Christmas Vouchers £40. Put the codes in and I paid the top up on my paypal account. Today no delivery no confirmation nothing. I contacted the customer service, they said no record of order and unless I had plastic cards no refund! Disgusted is an understatement.Who keeps the cards once they have been used. My daughter and her grandma (who gifted the cards) are very upset.