Terrible! There are many things that make h&m the worst online store for me. 1. They do not accept payment by their own gift cards online! 2. Deliveries take absolutely weeks to arrive! 3. Items cannot be returned to stores for refunds back to your account. Instead they withhold your own money in the form of forcing gift cards on you. 3. Returns via post again take ages and are unreliable. Will never shop with h&m online ever again!