We booked a cruise for 2020 due to covid it was cancelled, the cruise rolled over to 2021 again due to covid it was again cancelled. We requested a refund 5 months later we are still waiting. Jet line keep on blaming this on the suppliers. After numerous phone calls emails we are still waiting, they have had our money since 2019 it’s a disgrace. We have no option but to make a complaint to ATOL failing this our solicitor. Total disgrace.
4 years ago
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