Glossy brochure…..exciting looking holidays! That’s where it ends! I wish I had seen these reviews before I booked. NEVER AGAIN! The Cunard part of the trip was great but went rapidly downhill from there. New York Hotel still being renovated opposite a total building site working til 4 in the morning and beginning again at 6! All arrangements constantly changing including our next part of the holiday where we flew to Toronto, were taken to the agreed hotel in Niagara only to find that the voucher was for a hotel of the same name but in the United States! Our fault apparently for not noticing the minute print on the voucher which only arrived 2 days before we set off! They did finally pay for the hotel we went to but deducted $5 for a drink we had at the bar!!! Couldn’t believe how penny pinching this company could be. I really hope more people see these reviews and that this company stops trading.