If I could give this company zero stars I would. After literally 10 minutes after getting off the phone with the salesperson I realized that the trip was not going to work (my son couldnt make the time) I called and tried to cancel. They refused. I then went on the airline site to see what I could work out and they informed me that my flights had been cancelled via the company and I was fine. I then called Jetline Holidays to get my money back and they said ok you can have the plane money back but you cannot have the hotel money back . After a LOT of calls I was able to get the hotel to agree to give my money back in WRITTING and ..guess what?? ...Jetline Holidays has refused even though everyone gave the money back to them. I have now lost over 6500 from this company. If you still think you should use them...just know I tried to warn you