Holiday at Cabana Blu in Kos was missold. Advertised services and facilities simply did not exist, ie spa, fitness room, a la carte restaurants.. Hotel was not finished and lacked even the basic facilities such as toilets in public areas, i.e. bar, pool buffet restaurant. Jetline upsold us to a junior suite which was only double room size and had no seating area which I would expect in a suite. We moved rooms three times in 10 days due to cockroaches. 'Customer service' are poor, slow to respond and reluctant to take any responsibility, referring us back to the hotel. Still unresolved after 4 months and the MD Steven Roberts did not respond to me, just passed my email to the 'customer service' team. Buyer beware! If I could award a zero, I would!