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Michael Garman
We booked a package holiday to Iceland for 15th October 2022 with Jetline Holidays which included accommodation, flights, transfers and trips. The flight was cancelled by Wizzair at the last minute, whilst we were waiting to board. We were unable to book another flight within a reasonable time frame, so we were unable to take the trip. We contacted Jetline to request a refund, and they were quite adamant that it wasn't their responsibility and to contact Wizzair as they had cancelled the flight. Wizzair also denied responsibility, so we contacted our credit card provider, who after consideration gave us a full refund, stating that under Section 75, Jetline were in breach of their contract, as it was a package holiday and therefore they were responsible for the refund. Our advice is not to use this company, as we contacted them several times and they refused to accept responsibility.
2 years ago
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Jetline Holidays has a 1.5 average rating from 159 reviews