Horrible customer service. and communication.. we booked a vacation with Jetline vacation to Bali. The vacation itself was wonderful. Service from Jetline was not. Jetline sent us several itineraries, with two different return dates. I called them to check the return date (of course they have no documentation of this) and based on what they told me, I booked a hotel for the evening that we returned and return flights for the next day. We arrived back in the USA to realize that we were back a day earlier than what our itinerary showed. Jetline vacation refuses to accept responsibility for this, insisting that they sent us the correct dates. Do not use them