Jetline holidays claim that you can get your money back anytime has misrepresented themselves to us. That will definitely not happen if you book two weeks in advance of departure; somthing that was NOT told to us. We booked a vacation, a week later my wife became very ill, and could not travel. We called immediately. This happened in November with back and forth emails to them as well as Travel Zoo, their afilliate. Although I have traveled with Travel Zoo a lot and have been pleased. I am disappointed that they are conneced with such an unethical company as Jetline Holidays. I strongly encourage you to NOT travel with them.