If I could I could leave a zero review I would. Do not purchase from this company. I ordered a pair of cropped trousers. The trousers arrived but they were completely the incorrect pair. They were checked and not black. I contacted customer service who explained I needed to get proof of postage of my return before they could send me out a new pair (fair enough) Having done this I came back to same agent Omar with the proof. I asked if the correct pair of trousers could be sent via next day delivery. They initially refused saying I would need to pay for this type of delivery. It took me to advise that I would leave a review of my experience for the rep to agree to send them the next day. The correct Item arrived the next day. Unfortunately too small. I started refund and decided to separately order a size 12. I did this but unbelievably the same thing happened. I was sent the incorrect pair AGAIN. The same customer service agent not willing to do anything for me apart from again advise I needed to return the trousers with proof of return. I am so disgusted …. What has happened to this clothing company? I will never purchase from KM again.