For such a prestige company I’m disappointed about their services I bought 2 coats and one jacket from them which one I returned next day via Evri because unfortunately the size wasn’t a good fit for me. It has been one week since they received my return and still haven’t even got the email to say we are processing your return. I contacted them last week on WhatsApp and they replied there that my refund it’s making its way. I mean I bought things from much more cheaper brands and those companies have a better system and faster return. Their return policy doesn’t even say it will give you the x money in these many days. Very shocking and looking at the rest of these reviews I’m not the only one. A big let down and do not recommend this company Tomorrow I am calling Paypal to discuss as I have instalment payments via them and I can already see this will be a hassle. I will get my refund and never ever again.