Today is the Friday 4th November 2022 me again still complaining about the same order number 16956244. I first ordered on the 24th October 2022 today Friday 4th November 2022 i have next day delivery well the goods did not arrive by Evril the worst courier company so to avoid disappointment any companies that use them they can be very unreliable as they use to trade under the name Hermes. So when i spoke to them the next day of not receiving my goods i was promised my postage back within 48hours today 4th November 2022 i still have not received. There is a email chase going on as i have sent at least 6 emails regarding this matter but there is no constintency as diffent people respond back. What i have been told is that i have to wait until the Sunday 6th of November 2022 before anything can be down. So myself as the customer i have paid for the goods and was let down and then politely told to wait until the 6th November until they can either re send or refund. i have actually taken the time to read the reviews and realised there is no form of customer service. I used to shop with Karen Millen in the 90s but i can see the company has gone done hill. Another thing i will say in the last couple of months i have ordered a lot of things and a few times the deliverly has been late by a day but never this long and sometimes the goods are packaged beautifully and sometimes i have received high end garments very badly creased before i have just let it go but i am so annoyed with the treatment. So if you order on a weekend for a outfit to wear out be warned to avoid disappointment the order may not arrive. It has happened a few times with me now.