Absolutely horrible horrible experience. They are my most favorite brand when they were alive in showrooms in London and in US. Online is cheap quality, horrible fitting, shipping wrong items and tricking customers with high quality pictures. Really disappointed. I was your biggest fan for 15 years. You LOST me. You shouldn’t be calling yourself Karen Millen. Not the quality that was sold at the store across UK and USA in store. Extremely cheep and below average material and fitting. I’m moving on KM. You lost one of the most loyal customers 😞. Please do not be fooled by the pictures.