I contacted customer service several times regarding my lost dress. After writing my negative review they decide to look into the lost dress which I still do not have even though it shows delivered. Then to add insult to injury they send me an email that they will be looking into it but i need to acknowledge that I am not falsifying my statement…alluding to the fact that I’m lying. I would not have reached out to customer service as many times as I did if I was going to claim a dress undelivered since I really wanted that dress and in fact ordered a second choice dress. I’m done and will never order from them again.