I ordered an item of furniture that hadn’t arrived after 2 weeks of being dispatched I contacted customer service by email explaining I hadn’t received the item. I didn’t hear back until filling in a poor review. I then received an email almost 3 weeks after ordering saying a refund had been issued without asking me what resolution I would like. I really wanted the item of furniture which they have now increased the price of by more than £100 than the price I purchased. Terrible customer service!!!
2 years ago
La Redoute has a
1.8
average rating
from
245
reviews
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