They'll pull the rug from under your feet watch out. This company are a farce. I would recommend anyone thinking of buying on their website to be be wise and buy a similar item elsewhere even its more expensive to save yourself wasted time and having your money taken without receiving the item. On the 22 September I ordered a rug. o the 26th September no rug had been delivered but £99 had been taken from my paypal account. There was no email from La redoute to say the rug wouldnt be delivered and as such I was expecting the rug because the latest email said it would be delivered. I logging into the la redoute website after 4 days to my account to show the rug order was 'cancelled' and no explinatation. I called the customer service and they took 10 minutes to say its not in stock and that they wouldnt issue a voucher for redress of my time or log a complaint.