Still awaiting a refund for some curtains we returned. It is now 3 weeks since we returned curtains via Hermes and despite sending pictures of the returns slip with barcode as requested we have not received a further response or refund of our money. In addition to this our order was split into separate deliveries and we receive little to no communication about when we will actually receive the remaining products ordered (which have been paid for). Communication just seems to be somewhat lacking.
4 years ago
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