Rubbish from the start. The original item was not delivered when promised (it was a gift!!) and then when it was delivered - it was damaged! Having then called in to complain and request a replacement, the customer care is atrocious. I was told a replacement has been sent out - but no confirmation given via email. And no sight of the replacement 10 days later. And now these cowboys won't even pick up the damaged item. Just rubbish in so many ways. There are so many other better alternatives in the UK - I regret giving these guys a chance. Will never use again.