Don't get scammed by these people! I have bought an electric pot stirrer under my company name and the item has been invoiced on my company name. The item has arrived and everything perfectly fine until now, but then I have gave the stirrer a go and decided to use it. Recharged the battery but it took 8 hours before the green light came up instead of the 4 hours state in Amazon Web site (the this item is also £10 cheaper than their website. But I thought it was just particularly low and I didn't pay lot of attention to it, even though I wasn't happy with the recharge times. So I have decided to try to use with a very simple recipe, milk and cream to see it at work. After 8 minutes at low heat, I start to smell caramelized odour, so I stopped it, I pulled it out, I took a silicon spatula and the bottom of the pan was completely covered of a sort of caramel, it clearly sticked to the bottom. This item is sold to be able to make risottos, porridges but it won't work for any of those, trust me!!! The small engine is clearly undperowed, the lower arms got closed (found them closed after I pulled the item out of the pot), and milk density is much less thick than risotto or porridges!!! So I contacted the seller , to let them know that the item was not working properly, probably a faulty unit!?!? It could be, but they just kept repeating the same question in every email, "did you use it for private use or for business"?? I have been honest because again, the name on the invoice was more than clear it was a business. As I have answered "business" they shutted the doors on my face, saying that they could not do anything because that item was not suitable for businesses.....and it was not even mentioned anything about "domestic use only" in the item description. It seems a mix between a prank and a scam!!! You sell an item in Amazon business, you sell it and invoice it to a business and if it doesn't work the customer gets a kick in his back and you shut the door on his face??? Very poor behaviour! My experience has been very bad with them and I would not recommend them at all. If you have a problem, you are done! You have wasted you money! Do not use this company!