I was recently given some Lakeland vouchers - four £5 vouchers. Two of them had the expiry date 28/09/2020, and two of them 25/11/2019. I called Lakeland customer service today, as I have always found them to be extremely helpful in any circumstance. I explained the situation - the fact the vouchers were out of date, but the customer service representative told me there was nothing they could do. He then kept me on the phone for a while, asking for the voucher numbers and entering them in on the system, then he dashed my hopes by telling me again there was nothing that could be done. I used to enjoy shopping in Lakeland, but my local store has closed, so I haven't had the opportunity to browse the products in the way I used to. I know it is only £10, but it was my money, and Lakeland have now got it. I will do my best to persuade my family not to give me Lakeland vouchers as a gift in the future!