I ordered a desk lamp from Lamps Plus. FedEx reported the lamp as delivered, but it was not at my door on that day. It was likely delivered to the wrong address, which is a common occurrence in my neighborhood. I asked Lamps Plus for a replacement; after six weeks of thinking about it, they rejected my request. So now I have no lamp and a charge for $160. This is unacceptable. The consumer does not come first for this company. So be cognizant of the fact that loss or theft is your risk, not theirs.
2 years ago
Lamps Plus has a
2.9
average rating
from
21
reviews
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