God Help me i want to throw this piece of metal LG sent me at their customer service department! I ordered a washer dryer stacking kit NOVEMBER 2023, paid for expedited shipping, got it 11-12 days later (expedited???) and IT WAS MISSING 1 OF IT'S 3 PIECES - it's useless to me. I've been trying for 4 months (today is March 30 2024!) to get a replacement of just that missing piece or a refund. WHen I call they blah blah blah and tell me to call back in "3 to 4 days" and I've been doing this by phone , email and text for MONTHS. They have basically said FEDEX lost that piece and TOO BAD, SO SAD we aren't going to do anything because now it's been 4 months and we closed your order but forgot to file a claim with FEDEX in time and they denied it. NEVER EVER EVER order from LG.com. It came late, was delivered missing pieces, the company doesn't give a $H!t and strung me along for MONTHS without absolutely no help at all.