This total shower of **** have left me with no carpet having now missed 2 deliveries - I've taken time off work and had to have people here to help as they say they only do curbside and you need to move it yourself, I've had to cancel a fitter twice and all they can say is "human error" is the reason they didn't deliver and didn't even bother to let me know they weren't coming! First time apparently the driver didn't even realise that it wasn't on the lorry and second time it wasn't even ordered let alone put on for delivery despite them phoning me to say it was coming! You'd have thought having let me down so badly they'd go above and beyond to help, but no! Now I have to wait until at least next Wednesday .... who knows if it'll arrive then ... I dare not book another fitter and pay another cancellation charge. Meanwhile I have a party for my birthday this weekend, seeing people I haven't been able to see for more than a year and no carpet .... brilliant.