Horrible experience with Packlink. The courier lost one of our parcels and they are blaming each other. It has been a month and we don't know anything about our parcel. We lost nearly £400. Nobody is investigating although they said they are. Now asking for receipts of the items in the box. Who keep receipts of things for years? What about presents? Poor customer service which doesn't even have a contact number it's a chat where they reply once a week if you are lucky.
5 years ago
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