I normally use Hermes for delivery, so for convenience, i started using Packlink... Big mistake.
Hermes lost 4 parcels, delivery van was stolen with 17 parcels & 2 were damaged = 23 parcels worth around £400
Put through claims & they were all denied because they were chocolates & thats prohibited with Packlink.
Even though Hermes allows it.
So i'm out £400 plus all the time packaging, dealing with customers & filling claim forms.
I don't expect eBay to help; they've just repainted Shutl as Packink. Rubbsih all around.
AVOID PACKLINK.
4 years ago
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