Waited 3 days beyond the agreed date for my parcel to be collected then gave up and took it to a local parcel shop for it to be picked up by the courier. Tried on numerous occassions to speak to someone but only ever got an inaccurate and unhelpful automated service. To top it all off they’ve now taken an extra £7.50 off me because the parcel is 18cm over size and are completely uninterested in the shocking customer service. Will not use again!
4 years ago
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