Packlink used Hermes to deliver my parcel. Hermes badly damaged the goods, a bicycle hub. The item was very securely packaged and well protected in a box with much bubble wrap. After over a month paclink refused my claim for damages saying that the item was insecurely packaged. I sent pictures of the packaging and the damage done to it but they refused to reply. I will never, ever, use packlink again. They are cheap because they are poor quality.
4 years ago
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