As someone who is not the most experienced when it comes to PC stuff, PC Specialist made the whole process streamlined. From their easy to use website, which notifies you of incompatibilities between components, to their Live Chat service, who were able to answer any questions I had such as the manufacturer of certain graphics cards available on the website, PC Specialist were able to make an initially daunting process a lot more manageable for me. The price of the PC I ordered seemed fairly reasonable to me (taking into consideration the inflated PC component prices right now and the fact that you're having people build the PC for you, of course.) When the PC arrived, it was pretty much ready to go right out of the box and I found it ran very smoothly. The cable management was very neat. It also came with a manual from PC Specialist instructing you how to set everything up (very helpful for anyone setting up a PC for the first time ever), as well as all the manuals for the individual components in your build, as well as any spare screws and cables that weren't used. Very handy if you plan on making any upgrades to your PC down the line, or just if you want to become better acquainted with the individual components of your system. My only criticism is that my PC had sticky smudges on the inside of the tempered glass side panel as well as what appeared to be small drips of thermal paste on a couple of places around the edges of the case. That being said, this is a relatively small criticism and obviously has no bearing on the performance of the machine, so I'm not too bothered by it. Several days after receiving my PC, I did run into some issues, however, I want to emphasise that these issues caused by drivers I installed after receiving the PC, so nothing to do with how PCS built the machine. I called PCS up for some advice as to how to resolve the issue after trying several solutions beforehand, and they were very helpful and patient with me on the phone while I discussed the issue with them. In the end, because of the advice offered by them, I was able to fix the issue and get the PC working again just fine. Overall, I've had a very good experience with PCS. The quality of the build seems great to me (aside from the quite minor issue I mentioned) and I was also impressed with their customer service both before and after I purchased from them. I would highly recommend PC Specialist, especially for those who are new to PC Gaming and don't want to (or maybe don't feel ready to) build a PC themselves.