Customer service: A long wait but SO worth it! Was kept well informed with order/build progress throughout the entire process. Price: The individual components I selected were well priced and comparable to that of other vendors, which meant I saved SO much time not needing to shop around and wait on multiple deliveries. Delivery: I was given a delivery window of 1hr and it arrived promptly and VERY securely packaged. Overall a positive experience! I would recommend this service to anyone, especially those looking to save a bit of time. You still have the freedom to tailor the hardware to your requirements, but you can have it arrive in one package and all ready to go!