Website is clear and organised, to order my PC was a piece of cake. I am not a PC guru but went through without any problem. Actually it was my joy to pick out each components what I'd like to put in the machine. From there on everything took off, quick and easy payment methods, confirmation. I got many emails from start to finish, so I knew what stage is my PC in. Customer service is excellent. Then I got a box, everything in it, each piece carefully packed. Took about five minutes to set up the whole machine. it was that easy. My overall experience: this company, these guys are working fast, making quality computers for less price than you can buy anywhere.