Order my new desktop pc which was delayed due to an error which needed testing, as a tester im fine with that and like the idea that PC's are tested before leaving your depot.
Desktop gets despatched and delivered, no problem.
I unpackage the desktop PC, check everything looks Ok, power it on and the noise coming from the PC was ridiculous, incredibly loud like a motorbike.
As per the instructions I can't reboot until Windows 11 is setup so spent the setup with this ridiculous loud noise. Reboot and the noise goes away but now the PC sounds like a really loud hoover.
It's completely unsuitable and I'm very disappointed that I get a desktop PC that is unusable.
I log a complaint which took two emails from myself before this was acknowledged and Im now 8 days on since receiving this PC and all ive had from PCSpecialist is an email confirming my complaint which I forced you to provide me.
I spent £1800K on a PC that was faulty on delivery, no decent customer service yet and I've no idea when I can expect this dealt with.
I've been using desktop PC's since 1990, i rely on my PC at home for work and personal interests, now im stuck using an old laptop till this is rectified.
Massively disappointed.
Attached are the two videos showing the initial setup noise and the hoover noise is makes when sitting idle with nothing running. How would i be able to use Teams on a PC that's so noisey?
1 year ago
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