Very well put together PC, with quality components well-installed, care over cable management and a clean look. Kept up to date with progress (including with an advanced 3D look and was responsive to questions. I requested delivery after a specific date and it arrived 9AM on the correct date. Also very user-friendly website - much easier than competitors. My only criticism is that I had to request fast track as the process was taking longer than I anticipated (and the communication in that regard was slightly ambiguous). All of a sudden, it got built very quickly, so I am a little cynical about whether fast track is a means of bringing in additional money. Having said that, the calculation which offered me a cheaper, lower wattage PSU does counter that theory somewhat. Other than that, I would certainly recommend and would use again.