I was told there was a delay because of dragons den and a huge amount of orders. That didn’t bother me and I thought it’s best to be patient. An order I put in September eventually arrived in early December after it apparently went missing. The bars were broken, cardboard was either torn or wet. The packaging had broken and bars were all over my floor. Having tried the bars I am disappointed if I’m honest. The flavour isn’t great and the aftertaste of the sweeteners is very prevalent and not pleasant. I think there are better alternatives really. I didn’t mind the hazelnut one but the others weren’t nice. I hope they improve the recipes. I read the ingredients and there are three or four sweeteners and sucralose isn’t one I want to ingest. I won’t be putting in another order for a while.