Pure Heavenly Chocolate Reviews

Name: Pure Heavenly Chocolate
Rating: 3.96

4.0 Rating 747 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

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4.0

Based on 747 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Pure Heavenly Chocolate 1 star review on 17th November 2023

SMW

Pure Heavenly Chocolate 1 star review on 7th September 2022

Chris Visk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just had £25 worth. Wasn't very nice. Typical overhyped product. My daughter had the same experience.”

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Posted 6 months ago

“Your chocolate is the worst chocolate I’ve ever tasted , bought a box £16 for my grandson 13 yr old who has a dairy intolerance, he tasted one piece and said grandma it’s awful , I tasted had to agree, the rest is still in the box be going in the bin . NoMo chocolate is my grandson’s favourite I can testify for a non dairy choc it’s 5 stars”

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Posted 9 months ago

“I bought a nicely packaged box with a selection. As a diabetic I was very interested in sugar content and taste. I saw this on Dragons Den. I purchased via Amazon - not sure if this was via them or not. I received defective chocolate -broken and discolured in each and every bar - awkward and strange texture -something very wrong. No answer from Amazon seller. Contacted manufacturer and they started playing games and referring me to seller. This attitude infuriates me as this is not down to the reseller -this is clearly a manufactruring issue so all roads lead to the maker of the chocolate. The seller will go back to the manufacturer. Given that the reseller has not replied -it was in my view a time to step up and assit the end user of the product -rather than supplying disingenuous responses. I really though they would assist in these circumstances and send me an unspoiled edible product. No more or no less than ordered. Just a gesture. Not a chance.”

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Posted 1 year ago

“This is not the same chocolate as first introduced. Has gritty texture. Am disappointed but will give to vegan friend as gift.”

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Posted 1 year ago

“Mine didn’t come in a nice box like everyone else’s seems to, it just came loose in a packing for delivery box. The chocolate I was really looking forward to, but what a disappointment, it tasted like that fake cheap cooking chocolate you used to get years ago. I had one bite of the mint and spat it out. I then thought maybe I’d been too hasty and it might’ve just been that one flavour, no, I tried the Cherry the next evening and the cherry flavouring tasted medicinal along with the same as before cheap fake chocolate. I thought for £20 it would be great, endorsed by dragons den and seemingly high reviews. I can only imagine they were given better chocolate because this is horrible.”

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Posted 1 year ago

“Absolutely vile. I am a chocolate lover but this is just disgusting. Horrible chalky texture with a synthetic taste which actually made me feel sick. It’s no wonder my Mum gave it to me with a little bit missing from every bar!”

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Posted 1 year ago

“I actually don’t mind the taste of the chocolate infact I kinda like it . But it gives me a bad stomach in the morning . Painful for me . So something is obviously not right with the amount of sweetness and artificial flavourings . Am having to give up . .”

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Posted 1 year ago

“Don’t Buy This Chocolate! I was so excited to buy this chocolate. Bought the full sample set as a treat for us. What a disappointment. This is the worst chocolate I’ve tasted. It doesn’t even taste like chocolate. The flavours are foul. It leaves an awful after taste in your mouth, kind of like a gritty film. I have no idea who is rating this stuff highly but we tried one bite of the first few and then threw the rest of the bars away. I’ve never thrown chocolate away. Save your money and avoid this.”

Helpful Report

Posted 1 year ago

“I’m diabetic and my partner is gluten free so I bought the box of 8 mixed milk and dark, I couldn’t wait to try it seeing as it’s very low in sugar, what a disappointment, no taste at all, it’s like licking the plain flour, leaves a chalky texture in your mouth, I honestly think the box it came in probably tastes better. 0/10 from us both, wast of 15 odd quid”

Helpful Report

Posted 1 year ago

“purchased initially for dairy allergy adult daughter, & also health conscious so low sugar alternative sounded a bonus. The "flavours" are ok, the texture, after taste & overall experience is unpleasant. Do not expect "chocolate" Affraid the £25gift ended in the bin”

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Posted 1 year ago

“Of course it's not like dairy milk etc! It's made for people with intolerance to that type of chocolate. I bought due to a recent diagnosis of T2DM . Being a chocoholic I needed an alternative. I find i pleasant and it stops me from turning to something that would spike my blood sugars .i haven't found a flavour that I don't like x Thank you x”

Helpful Report

Posted 1 year ago

“Same as all the other one star reviews. Doesn’t melt in the mouth, chalky feel, flavours are uninspiring, the least satisfying chocolate I’ve ever eaten. Feels like an ordeal to eat it, in fact I’m throwing away the rest of my variety box, just can’t be bothered. Normally with chocolate I can’t wait to eat it, with this it feels like I have to work up to it. Waste of money, don’t bother.”

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Posted 1 year ago

“I love their chocolate especially the dark ones. I cant take milk and trying to avoid sugar as much as possible and this has become our family’s favourite. We are a family of 5 and we try not to eat sweet things in general. We all love this chocolate indeed. Honestly anyone who don’t appreciate sweet things too much this would be a great substitute for a taste of chocolate. We have tried the first taster box and now coming back for more. Very pleased!”

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Posted 1 year ago

“The ‘chocolate’ has an unpleasant feel and the flavours aren’t convincing. They really are not something I’d go back to for a sweet hit. I’m still getting a horrible taste repeating on me an hour later.”

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Posted 1 year ago

“Beautiful packaging heightens expectations. Unfortunately the "chocolate" tastes of nothing apart the flavoring used in this case mint. Really don't like the sound of the sweeteners used and feel sugar would be better. If you have to buy this for health reasons I feel sorry for you. But proper chocolate if you can.”

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Posted 1 year ago

“Absolutely beautiful! This is the best chocolate I've ever tasted, I can't praise or recommend it highly enough. Will be back for more soon.”

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Posted 1 year ago

“We’ve tried both the milk and dark varieties. But sadly, having great expectations, it’s not chocolate. There’s a chalky feel to each square, definitely doesn’t melt in the mouth and then one is left with a very, very dry mouth. We bought several bars in one go because of the postage. But unfortunately it was a bad buy.”

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Posted 1 year ago

“I am sorry to be negative but this wasn’t chocolate. I tried the coconut flavoured bar but only managed one square. The aftertaste was horrid. My husband had bought a box of mixed flavours and I have never found it so easy to stay away from his chocolate stash.”

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Posted 1 year ago

“Absolutely awful with terrible after taste to me which lingers for ages unfortunately. I've tried three of a large box of these for Christmas so far and not encouraged to carry on. A shame as I imagine they were expensive and promising with interesting flavours. A problem with combining allergy requirements - if you remove dairy, sugar, gluten at the same time. I imagine the issue here is the nasty sweeteners. Disappointed.”

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Posted 1 year ago

“I was given a box of Heavenly Christmas chocolates in a ribboned golden box and the chocolates look divine and festive and taste delicious.”

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Posted 1 year ago

Pure Heavenly Chocolate is rated 4.0 based on 747 reviews