We booked a rental and got Rentalcover.com for insurance coverage, paid $98. When we got to the ticket counter, they informed us that they did not accept Rentalcover.com. I called them right away and the lady advised us to email Rentalcover.com and ask for a refund since we were not going to be able to use them. We did just that and their response was a screen shot of their Q&A page. In which it states that if you are gonna cancel, it has to be done before you pick up your car. How were we supposed to know that they didn’t take Rentalcover.com? DO NOT USE THIS COMPANY.
9 months ago
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