Terrible how so many of their customers are having to wait weeks for refunds and with little or no communication from Roman. Yet their sycophantic followers are still singing their praises on facebook and spouting all kinds of gibberish about people should just be patient and be kind and not complain. Nothing but a bunch of pathetic women who think clothes are the be all and end all of life and that Roman staff are their best friends and can do no wrong. Get a grip, get down from your high horses and accept that on this occasion Roman are treating a lot of the customers very badly.