would give no stars if I could. Firstly, I ordered some trousers and chose to check out via PayPal. Their system did not work with PayPal correctly at it sent me back to checkout. So I tried again and got the same. I decided to just give up but then got emails for two orders plus emails and texts urging me to check out and even offering a discount if I check out what was in my basket. Realising something had gone with the system I asked them to cancel one of the orders. They didn’t. So I ended up with two identical orders.
Also, although I had checked the sizing on the website and order the appropriate size the trousers were massive.
When I contacted their customer service again asking why they didn’t cancel the order I asked them to, I got a rude response stating it was all my fault. I laid out to them the issues that had happened, including screen shots of their system not thinking I had checked out and they just continued to be rude to me.
I would avoid this company at all costs, very nasty vibe in dealing with customers and not worth it for buying cheap summer trousers. I went to a better class of shop in the end.
1 month ago
Roman Originals has a
1.8
average rating
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849
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