"NO Customer Service Response" -- I returned 2 dresses £117 On 25/03/2022. parcel still showing with Leeds royal mail, I tried to claim compensation from Royal mail. That was rejected as the proof of postage contract is with Roman, and apparently they should refund me. After several emails, Roman have "NOT" replied to myself, I am now trying Resolver Co.uk. and so far they have "NOT" responded to Resolver, Absolutely disgusting. I will never use Roman again. Through no fault of my own I am £117 out of pocket.
3 years ago
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