It should be a minus score the customer service is beyond terrible. I returned a dress on 29 April and still no refund despite contacting by email every couple of days and getting message on phone saying network problem. Like other customers I have dealt with Roman for many years without any problems until earlier this year. I think they are now using alternative suppliers as the petite dresses in particular are of very poor quality - mainly the finishing off on the hems.
3 years ago
Roman Originals has a
1.8
average rating
from
849
reviews
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