I bought a dress size 14. Dress arrive size 12. Returned the dress immediately. I have tracked the return and it was received on 7/8/2022 by Roman originals. I filled out their online enquiry form after 2 weeks. It states they get back to you within 5 working days. Heard nothing. I re did the online enquiry form after 15 working days . Still heard nothing. Meanwhile I’m £32 out of pocket. It’s now 7 weeks since I returned the dress. This is far too long awaiting a return.
2 years ago
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