Terrible customer service. All I wanted was another return label as I had lost the original one. No one bothered to answer my message for weeks. Then all I received was a standard template message and no return label or even acknowledgment that my message had even been read or actioned. I replied as my query had not been solved and my ticket was then closed? This happened 4 times. If online items are returned to store a refund is not given just a credit note which is not what I wanted. I sold the item on Terrible terrible service. Most disappointed in the lack of customer care