I bought a dress that I liked but the pattern matching was awful at the waist so I returned it for an exchange. At this point I had only read the good reviews on their site. I was lucky and I was sent a replacement but that was even worse. By now I had read the reviews on this site and there was only one other dress that I was interested in on Roman’s site but I was nervous of sending it back again as I was sure I would lose my money. Fortunately we have a Roman shop locally and, after checking their stock weekly for the 60days I had the dress before it had to be returned, they actually got the dress in that I was interested in. I had no option to get my money back as they would only give a credit note so I was very lucky to get a dress that I liked. This is a shocking company and I will steer clear of them in the future. I only wish I could block all of their adds that constantly come up on my computer daily. To be honest I think I have been very lucky.