Have had several dresses, trousers, jackets and jumpers from Romans and been pleased with my purchases. Recently ordered jumper pilled on first wear and gradually got worse. Have to use depill machine every time I want to wear it . Latest purchase was simply awful. Petite ditsy floral dress!! I am 5ft 2 inches size 10/12. The 'waist' was about 2 ins above my waist and the material such poor quality. As expected £3.00 was deducted from my refund which considering the dress bore no resemblance to that described was ridiculous. I have read poor reviews on Romans before but dismissed them as my experience had been good previously. Now I understand. Recent quality gone way downhill. Lost another customer!