Ordered and paid for 3 items but only 2 items have been delivered. Tried to find an email address for Roman but kept getting messages that address didn't exist. Tried phoning, only to get message I was 20 something in the queue, so hung up to try later. When I phoned again I was 29th in the queue, but decided to keep one the line as I need an answer about item missing. After 50 minutes I was told I was 5th in the queue. At exactly 1 hour after phoning them, message was they were busy and advised me to contact some unrecognisable contact, and then cut me off. Dialled number again only to be told I was 28th in the queue; hung up. This is a joke, not a funny one, and I'm really disappointed as I have ordered quite a few things this past couple of months from them and have never had any problems before this. What is going on with them!!!!!