Very disappointing customer service. I have spent a considerable amount of money with Roman and for various reasons I have been away with work and unable to return my items I did not want within the 30 days in fact I requested to return them after 36 days. They are in perfect condition and Roman point blank refused to accept them even though I explained the circumstances. I will now never ever purchase items again from Roman. Be Aware Policy more important than customers also to make returns you need to take them to the Post Office which makes it even more difficult Date of experience: 22 July 2025