Purchased an e bike ,less than 90 days ago ,for £3099 to include setting up and delivery. That was all fine. On day 86 the bike developed a major fault and is completely unusable. Eventually,it took ages,I spoke to someone who said it might be a software thing and to take it to a local shop. I did. It needs a new gateway in the hub and is unusable. The local shop not prepared to sort out any further for another retailer. Many emails and calls later they are suggesting I go to another local shop(there are none) and they will reimburse me. Rutland are the retailer. They sold it to me . They should sort it out not me.Either replace or refund me as within their 90 days as advertised on their website. I am furious. Happened 2weeks ago and have got precisely nowhere.