Ordered an ebike via phone call to Graham telesales in May, pd a deposit with bike expected in stock in June. Contacted by Graham early June requesting full payment as bike due in stock, against my better judgement I paid, June & July came and went, no communication from Rutland Cycling. When I contacted customer services I was told that Graham had left & another telesales person would be in touch. A new possible date was October with no guarantee this would happen. I requested a full refund and to be fair this was returned to my bank within 3 days… phew! Need less to say I won’t be ordering anything else from this company again