I ordered and paid for a new helmet at the start of August. Now November and still no helmet despite countless chases and hours wasted. Multiple excuses and promises but still no helmet and it is always me, the customer, who has to chase. Rutland have not once come to me with an explanation or an update. The evidence suggests customer service is broken and therefore cannot recommend, indeed will never go near again.
2 years ago
Rutland Cycling has a
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