A friend ordered a gift collection of narcissus at Christmas. When they arrived, late, they were wet through with small insects in them. Managed to salvage a couple but very disappointed. A friend had to use social media to get the customer service to do something. Tried them again for some vegetable seedlings & only part of my order arrived with no explanation or expectation given as to when I will receive the rest of my order. Their catalogue is impressive but the customer service is absolutely appalling.
3 years ago
Sarah Raven has a
2.3
average rating
from
188
reviews