Appalling service.
I ordered a gift set of tulip bulbs in September for a friend's birthday in November. They were apparently in stock and due to be delivered within 2 weeks.
When I hadn't heard anything by the beginning of November I contacted them and was told the order would be despatched within 2 weeks.
Now I have had a very brief email saying they have cancelled the order completely. Short apology with no offer of any sort of compensation.
Extremely disappointed.
Have found them in the past to be pricey and slow to deliver but products are nicely presented so ordered again as I wanted a special birthday present.
I will certainly not be buying from them again. There are plenty of other companies out there who, even with the difficulties associated with covid and brexit, can supply high quality products in a timely fashion.
Would advise anyone to avoid this company.
3 years ago
Sarah Raven has a
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